Shipping Policy

Easy Returns And Lifetime Exchange Policy:

ABC Rugs Kilims offer free shipping for all our items to the USA shopping over $300 or pickup from showroom, ABC Rugs Kilims want you to be happy with your purchase! ABC Rugs Kilims have a Lifetime exchange policy, which means you Can Return at any time you wish, (The client pays for the Clean & Services of the Item).

  • ABC Rugs Kilims offer a 30-Day Money Back Guarantee from the date of your order, (clients must send email for return items on 5th first days)
  • ABC Rugs Kilims do not cover return shipping costs. We will immediately arrange a full refund of your purchase, less the shipping and handling costs.
  • ABC Rugs Kilims Does not cover insurance for shipping.

The Client's cost of returning will vary based on Items and will be displayed upon processing your return. Clients have to pay for Insurance coverage on Shipping.

The Client's cost of returning will vary based on Items and will be displayed upon processing your return. ABC Rugs Kilims don't return the money on Any Discount & OR Final sales.

To be eligible for a return exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original/perfect packaging. 

You'll also need the receipt or proof of purchase.

To start a return, you can contact us at If your exchange is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any exchange questions at

The fastest way to ensure you get what you want is to exchange the item you have, and once the exchange is accepted, make a separate purchase for the new item. Clients Pay For different amounts of the purchase + Shipping + Cleaning Damages Costs.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Clients must get & Pay for Insurance Damages, If the items come with Damages, please remember it can take some time for your bank or credit card company to process and post the refund too.

We Welcome All Interior Designers & Realtor Stagers & Retailer

  • Visit Our Showroom & Ask for Your Free Gift,
  • Match Price Guarantee + Additional 20% Discounts
  • Lifetime Exchange Guarantee on All Items
  • Free Shipping To the USA
  • Rugs Cleaning & Repair services
  • Buy - Sell - Trade - Appraisal.