WE WELCOME ALL INTERIOR DESIGNERS, RETAILERS, HOME STAGERS
SILK - WOOL - ANTIQUE – VINTAGE – NEW – MODERN - RUGS CLEANING & REPAIR SERVICES

Shipping Policy

EASY RETURNS EXCHANGE:

We want you to be happy with your purchase! We have a 30-day return exchange policy, which means you have 30 days after receiving your item to request a return exchange.
To be eligible for a return exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at Abcrugskilims@gmail.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at abcrugskilims@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Clients must get & Pay for Insurance Damages, If the items come with Damages, please remember it can take some time for your bank or credit card company to process and post the refund too.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Clients Pay For Shipping, Cleaning Damages Costs.

Refunds

All items must be sent back in the original packaging. If your item was sent via freight or white glove as indicated by an oversized or white glove charge, you will be responsible for the return shipping charges. If your item is marked as FINAL SALE or MADE TO ORDER or ADDITIONAL DISCOUNT, it is not eligible for return.
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. Clients Pay For Shipping, Cleaning & Damages Costs.

GRAND OPENING: VISIT OUR SHOWROOM & ASK FOR YOUR FREE GIFT, BUY - SELL - TRADE YOUR RUGS - GOLD - ARTS - ANTIQUES.
MATCH PRICE GUARANTEE + 20% ADDITIONAL DISCOUNT + LIFE TIME EXCHANGE GUARANTEE
CALL FOR AN APPOINTMENT; AT 818 585 4181 ; 805 485 3874